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Frequently Asked Questions

We know you'll probably have some questions, so here's a few that are frequently asked. If your question or answer isn't here, please contact us. We'd like to hear from you.
 
1.) Where can you ship merchandise?
2.) How do I know what belt size to order?
3.) Are straps and buckles interchangeable?
4.) What is the minimum quantity I can order?
5.) What method of payment do you accept?
6.) How long before I receive my merchandise?
7.) What is your return policy?


  Where can you ship merchandise?
  We can now ship to anywhere in the world easily and quickly. When you place your order through our shopping cart, simply select a country and it will calculate your shipping charge and the time it takes to receive your package.
 
  How do I know which size belt to order?
  French Craft belts come in 2 sizes: S/M adjusts up to 32", M/L adjusts up to 42". All belts are 1.5" wide which fits a standard size belt loop. If needed, smaller or larger sizes can be made at no extra charge. E-mail us with your request.
 
  Are straps and buckles interchangeable?
  Not all straps are interchangeable in our lines, however we do carry a selection of web belts that are designed specifically for this reason . For specific questions on any one belt style, please contact customer service at 800-541-0088.
 
  What is the minimum quantity I can order?
  At French Craft, our minimum opening order is $300.00, however, add on's can be made at any time in any quanity. Take advantage of our free shipping to anywhere in the continental US if your order is over $300.
 
  What method of payment do you accept?
  We accept credit cards, money orders and personal checks. You can buy online with a credit card. You can also call 800-541-0088 to order by phone.
 
  How long before I receive my merchandise?
  Approximately 5-7 days for U.S. orders, 2-4 weeks for international orders due to customs regulations. If you don't receive your merchandise within this time period, please notify us at 800-541-0088 or E-mail us here.
 
  What is your return policy?
  If you are not completely satisfied with our product, you have up to 30 days to return your purchase for a full refund less shipping costs.
   
 
 

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